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Constraints

  • Support infrastructure level
  • Implementation team staffing level

Business Drivers

  • Support (Level 3)
  • Implementation
  • Growing client base
  • Variable implementation team
  • Support

Development Deliverables

  • Bug fixes
  • Patches
  • Minor releases
  • Compatibility with complementary systems

Siri’s Services

Impact

  • Reduction in Implementation overheads
  • Reduced costs on Bug fix/ testing overheads
  • Higher availability of the Implementation team